Return Policy

POLICY

NO REFUNDS, NO EXCEPTIONS and NO CANCELLATIONS. Store credit only. Items purchased from SHOP G SIMONE are eligible for store credit within 7 days after delivery.

SWIMWEAR, LINGERIE and items marked as FINAL SALE are not eligible for exchange or store credit.

Customers are responsible for return shipping.

NO CHANGES may be made once an order has been placed.

RETURNED CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. 

RETURNS

We will send you an email when your return package is delivered back to our facility. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your store credit is issued, you will receive a confirmation email.

DAMAGED ITEMS

If you receive an item that is damaged, please contact customer service at hello@shopgsimone.com immediately.